Returns Policy

Our aim at Fein1939 is to always provide customer satisfaction.

We have a zero defects policy and our quality control methods are constantly reviewed and adjusted to ensure that we maintain the high standards that we set for ourselves.

However if you find that you are not satisfied with any of our products then provided that they are returned unwashed, unworn, in the original packaging and with the original labels and tags attached within 21 days then we will provide afull refund.

We reserve the right to refuse a refund for items that are not in a re-sellable condition.

We can only activate the refund process once the goods are received and inspected by us.

Refunds will be subject to the returns policy of Paypal, we will inform them immediately upon receipt and inspection of the returned item/items.

Regarding the cost of post and packing please send (First Class or regular post) and obtain a copy of this from the Post Office to include with your return. This will also be refunded.

Returns should be made to the following address;

Cashmere Fibres International Ltd.
Park View Mills,
Raymond Street,
Bradford,
West Yorkshire,
BD5 8DT